Welcome to eliteparalegalsolutions.net. These terms and conditions (“Terms of Use”) govern your use of the Site and your interactions with any Paralegal or Service Provider, as defined below.
DEFINED TERMS
Paralegal: A paralegal is a trained professional employed by ELITE PARALEGAL SOLUTIONS LLC (“ELITE”), who provides legal support services to licensed, practicing attorneys. These services include, but are not limited to, the preparation of legal documents, communication with office staff and clients to gather necessary information, and assistance with tasks related to the completion of legal projects.
Service Provider: A Service Provider is any individual or entity, other than a Paralegal, that is contracted by ELITE to provide specialized services or expertise related to legal support. This may include but is not limited to, experts in fields such as service of process, court filing, copy service or technical support, as needed for the completion of specific tasks or projects.
CONSENT TO E-MAIL AND PHONE COMMUNICATIONS
By providing your email address in your Account, you consent to receiving emails from us, including:
communications regarding your Service Requests, arrangements for Services, and the performance and payment for Services,
emails from recommended Service Providers about the Services you’ve requested, including details about arrangements, performance, and payment, and
emails from us regarding aspects of the Site and Services that may be of interest to you.
By providing your phone number in your Account, you consent to receiving phone calls, including:
calls regarding your Service Requests, arrangements for Services, and the performance and payment for Services, and
calls from recommended Service Providers to discuss the Services you’ve requested, including arrangements, performance, and payment.
CHARGES AND PAYMENT
Service Provider Fees
Service Provider Fees are separate from and additional to your project costs. You are responsible for all Service Provider Fees incurred on your behalf in connection with the performance of Services.
Some Service Providers may require payment of their Fees in advance, while others will invoice you after the Services have been completed.
You agree to reimburse ELITE for all Service Provider Fees you authorize and are paid for by ELITE, including those authorized before terminating your Subscription, but which are due after termination.
Projects
Pricing for projects is determined during the discovery call with ELITE. If the scope of the project changes during the call or as the project progresses, additional costs may apply. Any extra time required will be billed hourly based on the agreed-upon rates for the relevant service area.
A reasonable turnaround time will be discussed at the start of your project. ELITE will strive to meet this deadline. However, technical difficulties, illness, delays in client responsiveness, failure to provide access to files or information, or misinformation may result in a postponed deadline.
ELITE can only complete projects within the skill set of our team members. If the scope of the project changes and you request services or expertise beyond our team’s capabilities, ELITE will be unable to fulfill this aspect of the project. We will inform you of this, allowing you to explore other alternatives.
LIMITATIONS ON USE OF THE SITE
You may not:
Circumvent, disable, or interfere with security features of the Site, or features that prevent or restrict the use or copying of Site Content, or enforce limitations on the Site's use.
Transmit viruses, malware, worms, or any computer code designed to harm, improperly obtain information from, or alter the Site.
Transmit any pornographic, obscene, or defamatory material, or content that infringes on a person's privacy or publicity rights.
REPRESENTATIONS AND WARRANTIES
You represent and warrant that you have the legal right, authority, and capacity to agree to and comply with these Terms of Use. You also confirm that all information provided to ELITE, including any details shared with its paralegals in connection with requesting Services, will be accurate, complete, and will not infringe upon the rights of any third party.
THE SITE, INCLUDING ALL CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELITE PARALEGAL SOLUTIONS LLC AND ITS AGENTS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. NEITHER WE NOR OUR SUPPLIERS MAKE ANY WARRANTY THAT THE SITE, INCLUDING ALL CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.
INDEMNITY
You agree to indemnify and hold harmless ELITE, its parent company, subsidiaries, affiliates, officers, agents, partners, and employees (collectively, the “ELITE PARALEGAL SOLUTIONS LLC Indemnified Parties”) from any losses, liabilities, fees, and expenses, including reasonable attorney’s fees (collectively, “Losses”), arising from your use of the Site or Services. This includes, but is not limited to, any claims resulting from your breach of these Terms of Use or any of the representations and warranties you’ve made above. This indemnity obligation will survive the termination of this Agreement, meaning you will remain bound even after you stop using the Site.
LIMITATION OF LIABILITY
THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ELITE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SITE, INCLUDING ANY CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, EVEN IF ELITE PARALEGAL SOLUTIONS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR CUMULATIVE LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THE SITE, INCLUDING ANY CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF THE AMOUNT YOU PAID TO COMPANY FOR THE SPECIFIC SERVICE OR PRODUCT THAT CAUSED THE ALLEGED HARMS OR DAMAGES. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS, VENDORS, TECHNOLOGY PARTNERS OR AFFILIATES WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THE SITE, INCLUDING ANY CONTENT, SOFTWARE, PRODUCTS, SERVICES, MATERIALS, AND INFORMATION INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. THE LIMITATIONS OF LIABILITY REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED SHALL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
CONSENT TO COLLECTION AND USE OF DATA
Our Privacy Policy explains the personally identifiable information collected through the Site, how it is used, and who has access to it.
ASSIGNMENT
You are prohibited not allowed from transferring or assigning this agreement, or any of ELITE’s rights or obligations under it, to any third party without the explicit written consent of ELITE. However, ELITE may assign this agreement to the party that survives a merger or to any entity that acquires all or substantially all of its assets.
GOVERNING LAW, JURISDICTION, AND TIME LIMIT ON CLAIMS
You agree that: (i) the Site shall be deemed solely based in California, and (ii) the Site shall be deemed a passive Site that does not give rise to personal jurisdiction over ELITE either specific or general, in jurisdictions other than California. You acknowledge that the services provided by ELITE may involve interstate commerce and that both the use of the Site and the services offered are subject to applicable laws and regulations governing interstate commerce.
If you have any dispute with us, the dispute will be governed by the laws of the State of California without regard to its conflict of law provisions. You hereby submit to personal jurisdiction by and venue in the state and federal courts of Los Angeles County, California.
Notwithstanding the foregoing, any dispute, claim, or controversy arising out of or in connection with the use of the Site or the Terms of Use, including but not limited to claims for breach of contract, tort, or violation of applicable laws, shall be resolved through binding arbitration. The arbitration will be conducted in Los Angeles County, California, and will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction thereof.
You agree to waive your right to a trial by jury and to resolve any disputes with us exclusively through arbitration. Each party shall bear its own costs of arbitration, except that the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs, if applicable.
Regardless of any statute or law to the contrary, you agree that any claim or cause of action arising out of or related to the use of the Site or the Terms of Use must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred.
DATA RETAINING
1. In providing Services to you, ELITE may store information necessary to complete your requests or assignments. For example, if you ask the paralegal to format a Word document, they may download the document to make the changes and then email it to you or upload it to a document repository specified by you.
2. While ELITE may store your documents during the course of providing Services, we reserve the right to delete all documents related to your account once your Master Services Agreement is no longer active.
3. Documents may also be deleted after completion of each project, so you are responsible for retaining copies of any important documents.
4. ELITE is not liable for ensuring the security of your data or preventing data loss.
RELEASE
You hereby release and forever discharge ELITE (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present, and future dispute, claim, controversy, demand, right, obligation, liability, action, and cause of action of every kind and nature. YOU ACKNOWLEDGE THAT YOU ARE FAMILIAR WITH THE PROVISIONS OF SECTION 1542 OF THE CALIFORNIA CIVIL CODE, WHICH PROVIDES AS FOLLOWS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.” YOU HEREBY EXPRESSLY WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CALIFORNIA CIVIL CODE AND ANY LAW OR LEGAL PRINCIPLE OF SIMILAR EFFECT IN ANY JURISDICTION WITH RESPECT TO THE RELEASES AND/OR DISCHARGES GRANTED HEREIN, INCLUDING BUT NOT LIMITED TO THE RELEASES AND/OR DISCHARGES OF UNKNOWN CLAIMS.
ADDITIONAL TERMS
Our failure to exercise or enforce any right or provision of these Terms of Use shall not be deemed a waiver of that right or provision. If a court of competent jurisdiction finds any provision of these Terms of Use invalid, the court will attempt to honor the parties' intentions as reflected in the provision, and the remaining provisions will continue in full force and effect.
ENTIRE TERMS
These Terms constitute the entire agreement between you and us regarding the use of the Site, including all content, software, products, services, materials, and information made available on or accessed through the site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation.” If any provision of these Terms is, for any reason, held to be invalid, unenforceable, or illegal, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without ELITE’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. ELITE may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.
CHANGES TO TERMS
If changes are made to these Terms of Use, ELITE will notify you via email or through an announcement on the Site's homepage. These Terms of Use were last updated on January 1, 2025.
